Managing email campaigns, tracking sales leads, and responding to customer chats while you’re away from your desk used to be a hassle. For Brevo (formerly Sendinblue) users, the brand’s dedicated mobile app promises to solve that. But does it deliver on its promises, or is it a stripped-down tool with more limitations than use cases? This Brevo Mobile App Review breaks down every feature, pro, con, and use case to help you decide if it’s worth downloading.
What Is the Brevo Mobile App?
Brevo’s mobile app is the portable version of its all-in-one marketing and CRM platform, available for free on iOS and Android devices. It syncs in real time with your desktop Brevo account, so any changes you make on mobile update instantly across all devices.
Originally launched under the Sendinblue brand, the app was rebranded to Brevo in 2023 to match the platform’s updated identity. It’s designed for small business owners, marketers, and sales teams who need to manage core tasks without being tied to a laptop.
Key Features of the Brevo Mobile App
We tested the app for 2 weeks across both iOS and Android devices to identify its core features:
Email & SMS Campaign Management
You can draft, schedule, and send email and SMS campaigns directly from the app. While you can’t build complex drag-and-drop templates from scratch, you can edit existing templates, add contact segments, and set send times.
- Supports plain text, rich text, and pre-designed template editing
- Add contact lists, exclusion lists, and personalization tags
- Schedule campaigns for future dates or send immediately
Contact & CRM Access
View, edit, and import contacts directly from the app. You can also access your full CRM pipeline, update deal stages, add notes to contact profiles, and assign leads to team members.
- Filter contacts by tags, lists, or deal stage
- Add custom contact attributes on the go
- Log calls and meetings directly to contact timelines
Live Chat & Ticket Management
Respond to live chat inquiries and open support tickets from the app. Push notifications alert you when a new chat comes in, so you never miss a customer query.
Analytics & Reporting
Check real-time campaign performance metrics, including open rates, click rates, unsubscribe rates, and SMS delivery rates. You can also view contact growth and CRM pipeline value updates.
Automation Triggers
Manually trigger existing automation workflows for individual contacts, such as welcome series or abandoned cart reminders. You can’t build new automations from the app, but you can activate pre-made ones in seconds.
Brevo Mobile App Pros
Our testing found these standout benefits for small business users:
- Free to download, with full access to your Brevo plan’s features
- Real-time syncing with desktop Brevo accounts
- Intuitive interface with minimal learning curve for beginners
- Push notifications for campaign sends, chat inquiries, and deal updates
- Supports multiple campaign types (email, SMS, WhatsApp*) in one place
*WhatsApp integration is available on select Brevo paid plans.
Brevo Mobile App Cons
No app is perfect, and Brevo’s mobile tool has these limitations to note:
- Cannot build new drag-and-drop email templates or automations from scratch
- No support for A/B testing or advanced segmentation
- Live chat interface occasionally lags on older Android devices
- No access to landing page building or form creation tools
- Limited reporting compared to the desktop platform’s advanced analytics
Brevo Mobile App Pricing
The Brevo mobile app is free to download from the App Store and Google Play. All features are tied to your existing Brevo plan:
- Free Plan: 300 emails/day, unlimited contacts, basic CRM access
- Starter Plan: $25/month, 20,000 emails/month, no daily send limits
- Business Plan: $65/month, advanced automation, A/B testing, and dedicated support
You don’t pay extra for mobile app access, regardless of your plan.
Who Should Use the Brevo Mobile App?
This app is best for:
- Solopreneurs and small business owners who work remotely
- Marketers who need to check campaign performance on the go
- Sales teams that need to update CRM deals while in the field
- Support teams managing live chat inquiries outside office hours
It’s not ideal for enterprise teams needing advanced workflow building or large agencies managing hundreds of campaigns.
External Authority Reference
According to G2’s 2024 Mobile Marketing App Rankings, Brevo’s mobile app scores 4.5/5 for ease of use among small business users, outpacing 60% of competing email marketing apps.
FAQ
Is the Brevo mobile app free?
Yes, the app is free to download. You only pay for your Brevo platform plan, and mobile access is included at no extra cost.
Can I create email templates in the Brevo mobile app?
You can edit existing templates, but you cannot build new drag-and-drop templates from scratch. Template creation must be done on the desktop platform.
Does the Brevo app sync with the desktop platform?
Yes, all changes made on the mobile app sync in real time to your desktop account, and vice versa.
Is the Brevo mobile app better than Mailchimp’s app?
Brevo’s app is better for CRM and multi-channel campaign management, while Mailchimp’s app has better template building tools. Choose based on your core needs.
Final Verdict
The Brevo Mobile App is a reliable, user-friendly tool for managing your Brevo account on the go. It’s not a replacement for the desktop platform, but it’s perfect for quick updates, performance checks, and responding to customers when you’re away from your desk. For small businesses already using Brevo, it’s a no-brainer download.
Call to Action
Ready to try the Brevo mobile app for yourself? Download it free from the App Store or Google Play today. For step-by-step setup help, check out our internal guide: Brevo Beginner’s Setup Guide (internal linking idea 1) or How to Run High-Converting SMS Campaigns in Brevo (internal linking idea 2).
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